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Customer Assistant
| Location: | East, Pretoria, Gauteng, South Africa |
|---|---|
| Job Type: | Temporary |
| Posted: | 9th Nov 2009 |
| Closing Date: | 7th Dec 2009 |
| Posted By: | Top CD |
| Details: | |
| Customer Assistant Customer Assistant - Top CD Key Performance Areas. Customer Service * Responsible to achieve departmental Turnover budget. * Responsible for superior customer service at all time. * Responsible for resolving customer orders, requests and queries. Cashiering * Responsible for the till policies and procedures for all transaction types. * Perform accurate daily cash - up's. * Ensure that your pay- point is operational at all times (e.g. change, bags, till rolls ext.) Training * Conduct cashier training at entry level as prescribed for relevant staff member. * Report self development and training needs. Product knowledge * Provide accurate, information to customers. * Identify and utilize the opportunities for up - selling. * Continuously update own knowledge about new products and releases. Stock merchandising. * Responsible for exceptional merchandising and housekeeping Customer relationship management * Resolve complaints to the satisfaction of the customer. * Implement the Customer Management strategy. * Be responsible to process and follow - up all customer orders. Administration and reporting * Be responsible for all filing and administration. * Be responsible for all documentation and quality of completion. * Contribute towards problem identification and resolving it. Finance and Administration. * Responsible for departmental stock take and results. Requirements * Customer Service Skills * Strong selling skills * People Skills * Computer Literacy Skills * Good Written and verbal * Communication Skills * Merchandising Skills Advantageous * Retail Experience * Expert knowledge of Music; Books, Games and DVD's Personal Skills/Attributes * Communication, oral * expression and comprehension * Teamwork, Active listening, * Initiative, Interpersonal * skills and social perceptiveness. * Introducing (teaching others how to do something) * Sales; Customer service; * Product knowledge * Processes, systems, procedures and competencies. * Attention to detail(reporting) * Passionate; Honest; Hard working * Consistency; Energy; Drive Enthusiasm; Loyalty; Discipline Details Province: Gauteng Education level: Matric Own transport required: Yes Travel requirement: Occasional City: Pretoria Type: Permanent TemporaryContract Job level: Student Benefits: Provident Fund (After 1 year service) *Permanent employees only) | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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